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Developer
Posts: 178
Registered: ‎04-16-2011
My Device: torch 9800
My Carrier: verizon

How much longer to approve update to my app

Hi,

 

I have been waiting nearly 4 weeks for my app to be updated - this contains bug fixes as well as new features.

 

I am getting a lot of emails from frustrated customers and it's difficult to keep telling them to hold out for the update.

 

Is there anyone I can contact to hurry this along please?

 

thanks.

Retired
Posts: 23
Registered: ‎10-23-2012
My Device: BlackBerry Z10
My Carrier: Telkomsel

Re: How much longer to approve update to my app

Hi Danielle, I have sent you a private message.

 

Thanks,

Winnie

Contributor
Posts: 33
Registered: ‎01-12-2011
My Device: Torch

Re: How much longer to approve update to my app

Same here !!! I have an urgent update to my app because the payment service implementation was not working as it should. I have a lot of angry customers now waiting for the update and writing a lot of bad reviews on my app in the meantime. Why does it take weeks to approve a simple app update???? Please speed up that process ASAP!