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BlackBerry® World™ Development

Posts: 490
Registered: ‎07-16-2008
My Device: Not Specified
Accepted Solution

How to process refunding ?



After purchased a digital good, is he able to refund that ?

If yes, how to complete this issue ?


Please advice.



Posts: 80
Registered: ‎11-25-2010
My Device: 9700
My Carrier: Rogers

Re: How to process refunding ?

Usually, RIM does not grant refunds. They have a no-refund policy.


If the customer needs a refund because there was a problem with the payment system (for example, if they were somehow charged twice), you can direct them to appworldbilling@blackberry.com


Otherwise, refunds are up to you.


I usually just send my customers refunds from my PayPal account if they have a valid reason to request one. 

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