Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® World™ Development

Reply
Developer
Posts: 490
Registered: ‎07-16-2008
My Device: Not Specified
Accepted Solution

How to process refunding ?

Hi,

 

After purchased a digital good, is he able to refund that ?

If yes, how to complete this issue ?

 

Please advice.

 

Thanks.

Developer
Posts: 80
Registered: ‎11-25-2010
My Device: 9700
My Carrier: Rogers

Re: How to process refunding ?

Usually, RIM does not grant refunds. They have a no-refund policy.

 

If the customer needs a refund because there was a problem with the payment system (for example, if they were somehow charged twice), you can direct them to appworldbilling@blackberry.com

 

Otherwise, refunds are up to you.

 

I usually just send my customers refunds from my PayPal account if they have a valid reason to request one. 

__________________________________________________
If my post helped you, make sure to give me kudos by clicking the star below my name! Smiley Happy