01-08-2013 02:57 PM
Users of my initial release cannot upgrade since I changed the name of the file bundle between releases by mistake. They see only a "Delete" option in App World when they respond to the update notification. I'm guessing that's bad.
I could change the name back, but the people that downloaded the second release would have to Delete when they get the update notification.
Since I have about 20x more users in the first group, I guess I will make the new ones mad. But I'm not touching anything until I'm sure I don't make things worse.
Time is ticking away since I sent a plea for help to Vendor Support. Meanwhile more and more of them are finally getting around to updating, frowning, and deleting my app forever.
01-09-2013 12:35 PM