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BlackBerry® World™ Development

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New Contributor
Posts: 6
Registered: ‎06-27-2012
My Device: BlackBerry 10 Dev Alpha
My Carrier: Megafon

How to read and respond to tickets?

I have my single product in state Pending Review 1 Open CR(s).

I guess it is about ticket which I have in Tickets. Here its type: Content Approval Request, Release Approval Request

What exactly should I do to complete the review?

Developer
Posts: 153
Registered: ‎12-03-2012
My Device: PP
My Carrier: base(kpn)/BE, t-mobile/PL

Re: How to read and respond to tickets?

I suppose all you can do is to wait...

http://supportforums.blackberry.com/t5/BlackBerry-App-World-Development/App-approval-time-period/td-...

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New Contributor
Posts: 6
Registered: ‎06-27-2012
My Device: BlackBerry 10 Dev Alpha
My Carrier: Megafon

Re: How to read and respond to tickets?

My app already has status "Denied" in vendor portal. Next to that record in history, there's a reference to ticket created at Jul 27! last modified at Oct 16!

 

The content of ticket is:


Required Action: Ticket Type: Content Approval Request, Release Approval Request

Status: QNX - Waiting on Vendor


Other fields are just dates, product name and my name as vendor.

 

I have no idea about how to react to this and how to get my app published.