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Developer
Posts: 669
Registered: ‎02-19-2011
My Device: BlackBerry PlayBook 32GB
My Carrier: Sprint
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Impossible to add an app to the AppWorld

Hey all,

 

I'm ready to submit my app but the form won't get passed the icon & screenshots section. Even though I uploaded an icon and screenshots it keeps telling me to please upload an icon.

 

Help?

 

Screen shot 2011-02-26 at 4.56.57 PM.pngScreen shot 2011-02-26 at 4.56.57 PM.png

Staff UI Prototyper (read: full-time hacker)


My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Developer
Posts: 669
Registered: ‎02-19-2011
My Device: BlackBerry PlayBook 32GB
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

Extra note: I tried it in both Chrome and Firefox. Same issue in both browsers.

Staff UI Prototyper (read: full-time hacker)


My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Developer
Posts: 42
Registered: ‎01-18-2011
My Device: PlayBook

Re: Impossible to add an app to the AppWorld

[ Edited ]

Are you sure you're following the size guidelines for all your images (icons, screenshots)?

Developer
Posts: 669
Registered: ‎02-19-2011
My Device: BlackBerry PlayBook 32GB
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

Yes. The icon is 480x480 as asked. Screenshots are 640x370.

Staff UI Prototyper (read: full-time hacker)


My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Developer
Posts: 386
Registered: ‎12-12-2010
My Device: BB Style
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

What does it complain? I havnt seen this for my submissions. I can't view the attached picture until Moderator approves.

Developer
Posts: 669
Registered: ‎02-19-2011
My Device: BlackBerry PlayBook 32GB
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

The 'please upload an icon' message appears.

Staff UI Prototyper (read: full-time hacker)


My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Developer
Posts: 42
Registered: ‎01-18-2011
My Device: PlayBook

Re: Impossible to add an app to the AppWorld

[ Edited ]

Just tried to add a product, it's a problem with the Vendor Portal...I'm experiencing the same problem.

 

EDIT: Just test out in IE9, it's working fine.

 

EDIT2: Tested in Firefox, Chrome, Opera - all 3 not working except for IE.

Developer
Posts: 669
Registered: ‎02-19-2011
My Device: BlackBerry PlayBook 32GB
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

I don't have IE9. I have a Mac. I also tried redoing the graphics just to make sure there's not something wrong with my PNG. No luck.

 

It's broken in Firefox, Safari and Chrome. Do I need to get on a PC with a version of IE for this to work?

 

Staff UI Prototyper (read: full-time hacker)


My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Developer
Posts: 386
Registered: ‎12-12-2010
My Device: BB Style
My Carrier: Sprint

Re: Impossible to add an app to the AppWorld

yep...something wrong there..i just tried to upload as well from Chrome and it fails to accept 

Developer
Posts: 42
Registered: ‎01-18-2011
My Device: PlayBook

Re: Impossible to add an app to the AppWorld

[ Edited ]

Yea, it's weird, when I submitted my app (on Firefox) it was working fine...

You can either wait till it gets fixed or try it on IE from a Windows PC.