02-10-2012 08:37 PM
I am being bombarded with emails and complaints that many 9360 users are unable to download my themes in App World. I have no idea what the problem is. I have several thousand successful downloads from 9360 users, but there have been several irate 9360 users who are unable to find the theme in their list after downloading. There's no rhyme or reason. Not any particular carrier, operating system, etc. Just random people are unable to find the theme in their list after they've downloaded. Anyone have any idea why this is happening? My brand name is taking a major beating with horrible reviews!
02-11-2012 01:37 AM
This is a known problem with appworld when apps disappears after download and then the user can not reinstall because the app does not exist in their Appworld account. I don't think there is much you can do.
02-11-2012 03:34 AM