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BlackBerry® World™ Development

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Developer
Posts: 125
Registered: ‎03-06-2012
My Device: Z10
My Carrier: 3 Italia
Accepted Solution

Is this a crash report?

I got this email

 

Informe de problemas: Jue oct 04 13:21:26 America/Bogota 2012

User's comments:
Application Name: Japanese Colors
Application Version: 1.1
License key: null
BB Device Model: 8520
BB Apps Version: 5.0.0.681
BB Platform Version: 5.2.0.67
Display language: Español
Input language: Español
Current network: movistar -GSM 850
Country code: PA
SIM Home network: MNC=2;MCC=714
Hola
Correo electronico generado desde un BlackBerry de movistar.
 
It looks like someone had a crash with my app, right?
Where I can see more details? This info is useless
Developer
Posts: 466
Registered: ‎04-11-2012
My Device: Bold 9900
My Carrier: Rogers

Re: Is this a crash report?

No I believe that is someone trying to send feedback/support through app world and forgetting to type in a message. I would kindly reply to ask them what their issue is. It does seem though that this individual speaks spanish so if you know that language it would be much more helpful. If not, google.com/translate is your friend Smiley Happy


Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
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Developer
Posts: 125
Registered: ‎03-06-2012
My Device: Z10
My Carrier: 3 Italia

Re: Is this a crash report?

Ah.
Ok, i'll send something to them, even if I don't know spanish Smiley Happy