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BlackBerry® World™ Development

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Contributor
Posts: 35
Registered: ‎02-02-2012
My Device: 9300
My Carrier: Vodafone

Issues with app world

Hi,

Some days ago I submitted my first app to the App world, but I'm facing some issues.

Yesterday I wanted to do an update, so I add a new release. I have received a mail from Blackberry and the say me that "Research In Motion is pleased to inform you that release '2.0' of your product has been approved. ". But users do not receive any alert telling that an update has been done in that app. How can I fix this?

 

In the other hand, I would like to change some information in the "Account detail" part, but it does nothing! I fill each chart, and after that tells me that * indicates required fields. But everything is fulfilled! Someone has had this type of issues?

 

Thank you,

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BlackBerry Employee
Posts: 109
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device
My Carrier: Bell

Re: Issues with app world

Hello,

 

Are you still having troubles?  If so, please provide me the name of your application and I will look into these issues.

 

Thanks,

 

Jordan