12-28-2012 12:50 AM
I just ran reports for November, I had about over $1100 in sales roughly (I looked at number of sales and price of app didnt convert currencies).
I received an invoice from Bango saying november they owe me $236. DRI paid me only $145 for November. BB Commerce paid me $0 but BB commerce reports shows that they only owe me $90 after 30% reduction.
All these payments added up is about $900 meaning I am still owed about $440!
Now based on the reports I cannot tell who owes me money since you cannot filter based on paypal or carrier payments.
Anyone else missing money for November? I've emailed email@example.com but I don't know if they will be able to help.
12-29-2012 12:43 AM
You can contact Vendor Help via the form, although they are not responsible for payments, probably they can ask the other department to answer you faster.
I didn't receive BB Commerce payment for November too.
I expect that your missing payment should be coming from BB Commerce, although report is not showing it. As per my latest reports BB Commerce sales have peaked, while DRI sales are going down, i.e. BB Commerce is taking over.
12-29-2012 11:13 AM
12-29-2012 01:45 PM