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05-26-2011 12:06 AM
Solved! Go to Solution.
05-26-2011 01:58 AM
05-26-2011 08:14 AM
05-26-2011 08:25 AM
Thing is that the number of purchases is not in sync with the payment and - measured in percentage - the difference is huge (35%)!
05-26-2011 09:00 AM
05-26-2011 09:11 AM
So for example on April 22 I had 4 purchases according to the Vendor Portal Purchases Report (see image), but the amount on the Payment Notification says gross amount $1.38 (which I translate to a payment for 2 purchases, since I priced my app $0.99).
05-26-2011 10:53 AM
You'll want to check the reports on Bango too. DR does PayPal and credit card payments. Bango handles carrier billed payments. I realize a PlayBook is not a phone, but customers who use the BlackBerry ID from their phones might also be using carrier billing. Search this forum for discussions on how to access Bango reports.
05-26-2011 03:51 PM
My numbers don't seem to match either. I received two payments, one that was around $40 and the other was around $60. When I look at my reports, the total amount made was $208, so my share of that should be $145. Why did I not receive the other $45?
05-26-2011 08:00 PM
Once again, you need to include Bango, which pays 60 days after the month of sales. I generally receive 3 payments: DR and DR Ireland late in the month, and Bango's payment early the following month. If you only count these two Digital River payments, you will almost certainly not see your full earnings.