02-12-2013 07:32 AM
I'm very disapointed in contact with BB World Vendor Support via this form.
I sent more than three messages, but nobody answers. First message I sent about 10 jan, so they had many time to answer.
I'm also very disapointed with this, that BB nothing say about apps approval time - someone have apps waiting from begining of january, but others have apps that sent about 20 jan and were approved...
So I want to read here offical info from BB about those problems.
So I please You to don't writing in this topic: "I have the same problem" etc
PS. On Twitter also nobody answers
03-12-2013 07:20 AM
I am experiencing the same kind of issue, unfortunately I posted before I saw your post. Have you had any luck? I have tried all the possible emails for vendor support, and I have tried faxing as well, but no response yet.
I agree that there should be more information on the process for approving apps. Sometimes, my apps are approved within a few days which I am really happy about, other times its a waiting game. I understand there are many, many, many developers, however its very difficult to market apps that you have no idea when they will be made availabe.
03-12-2013 08:22 AM
Ja, that's what I thought
Sad to say, but I will probably have to stop trying to make contact with vendor support for now, and I will likely have to put my marketing campaigns on hold for a while too. Better if I focus my attention on something else in the mean time while I wait for my apps to be approved by BlackBerry, if at all. Probably by that time BB X1000 will be out and I will have to redo everything or adapt to some alien code.
PS: It's very discouraging to create apps for certain devices and have them deemed absolute by the time they are eventually released.
03-12-2013 08:45 AM
Too bad to read that the responsiveness isn't that great. I wanted to post a message myself concerning my app approvial (I'm not waiting that long, not as long as U) but I was curious where they are in the queue of everything. Especially they said that the apps from all port-a-thongs will be checked at today.
Will all the other apps be there in it as well?
03-12-2013 09:06 AM
Dunno, I am aware of the port a thon apps getting checked and receiving 1st priority I suppose. However, I find it hard to believe that only port a thon apps are being checked and not the rest of the apps. If BB does infact give high priority to port a thon apps then I also suppose its thier right to do so, it just won't make them very popular with people waiting for thier apps to be approved.
Personally, I have not entered any apps in the port a thon as I was very busy developing and testing my apps.
Saying this, We can only hope that someone checks this post and helps us to get our apps approved.
03-12-2013 09:09 AM
My app wasn't a port-a-thon app, so if they give priority to those, **bleep**
And I agree, hopefuly someone will see this and helps us further
03-12-2013 09:12 AM
I got this information off BB blog a few minutes ago.
"The BlackBerry Developer Relations Team is committed to ensuring that everyone who participated in our Port-A-Thons are rewarded properly. We are very grateful for the hard work and long hours you’ve contributed to building your BlackBerry 10 apps. We are working hard to get your apps approved. We have teams around the globe approving BlackBerry 10 apps as fast and as accurately as possible.
Here is the important information about the All Aboard, Android, Community and Last Chance Port-A-Thons.
Hopefully tomorrow everything will return to normal and the rest of us will be assisted. Keep your fingers crossed!
03-12-2013 09:14 AM
That's what I ment with 'port-a-thon apps will be checked by today'