03-25-2013 01:59 PM
I don't think any automated system is ever going to cover all the corner cases so I think this is a pretty good compromise.
Do you agree Peter? I think this is something BlackBerry can potentially get up and running quickly.
03-25-2013 02:03 PM
03-25-2013 02:16 PM
Assuming you believe you've written a decent app and you are committed to squashing bugs and alleviating concerns raised in low star reviews isn't this a better option than what is happening now?
Currently I'm seriously considering not doing any maintenance updates, I have only 1 review showing since the last update if I want to squash a couple of bugs I lose that review causing potential loss of revenue.
The users who gave a bad star review previously are either no longer interested in your app or really are interested and will be motivated to write another review (as long as they know about it).
It's all very well fighting the users right to give a fair appraisal of your app but if we lose sales because of this policy I won't be here soon anyway to do the updates!
03-25-2013 02:23 PM
03-25-2013 02:33 PM
@smcveigh, care to answer some of these questions for us so we can better understand what goal you are trying to achieve and make a more informed judgment.
Only can you do it quick as I hear revenue sinking fast.
Or any chance you can put it back to what it was before then we can take longer on the debate.
03-25-2013 02:37 PM
I am not associated with the BlackBerry World folks. I just saw Peter's tweet and followed the link the the forum and threw in my 2 cents.
That being said.. I'm going to pass this thread along through internal channels so that it gets some eyeball time.
04-21-2013 10:54 AM