Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® World™ Development


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Developer
Posts: 2
Registered: ‎12-14-2009
My Device: Not Specified

Registered as an App World Vendor 2 months ago but still no response

[ Edited ]

I signed up for BlackBerry AppWorld back in October. I set up my paypal account, paid my US$200 fee and sent in my identity verification information. Now, after two months, I have not heard anything from RIM. I tried emailing the storefrontmanager email address but all I get is an automated response saying that the storefrontmanager email address isn't monitored for vendor support issues. I cannot log into the vendor portal either because, apparently, my account hasn't been approved. I'm now at the point where I'm just gonna say to hell with BlackBerry development and call my credit card company to have the charges reversed. Emailing/calling the BlackBerry support is also a total waste of time because they tell you to send an email to the storefrontmanager email address.

 

Anyone have any idea what's going on here? Does it take this long to become a BlackBerry vendor? It took a couple minutes with Apple.

 

Frustrated.

 

 

Highlighted
New Developer
Posts: 2
Registered: ‎12-14-2009
My Device: Not Specified

Re: Registered as an App World Vendor 2 months ago but still no response

I guess I should have came on this board earlier and posted my frustrations. I just got an email stating that I was approved and now have access to the Vendor portal. I appreciate it guys but, come on, two months is just too long.

New Contributor
Posts: 5
Registered: ‎02-24-2010
My Device: Storm 9530
My Carrier: Verizon

Re: Registered as an App World Vendor 2 months ago but still no response

I am in the same boat. I've been waiting for over a month now and now communication at all. I'm getting tired of waiting and I even emailed the support email address and no response. Though they had no problem taking my $200 immediately...