01-27-2013 09:40 PM
Okay so in the last few days - I have been checking my emails - nothing regarding rejections/approvals.
I only just noticed in the Vendor Portal some are saying
Pending Review 2 Open CR(s)
and others are saying
Pending Review 1 Open CR(s)
The later (1 Open CR(s)) is showing that 1 of the Reviews has been completed with approval. but it has left the other one open, so it can't go for sale yet. and there hasn't been any email notification about the status change.
What gives? is this half approved? or fully approved, just pending on a review to hit the release button? or have I be subject to a broken process?
Getting no answers from the Twitter Support team!
01-27-2013 09:56 PM
01-27-2013 10:03 PM - edited 01-27-2013 10:04 PM
It is very confusing to say the least.
this is what the approved one says
|Created Date:||Jan 14, 2013 08:34:00|
|Modified Date:||Jan 25, 2013 00:01:40|
|Entity Property Modified:||Release Status|
|Old Value:||1.1 Under Review|
|New Value:||1.1 Approved|
It looks like (since this was a 1st re-submit), there was 2 tickets open originally - 1 being Application Approval (did the app pass review), the other being Release to AppStore - (is this release ready for sale?)
this is the remaining open ticket that was created at initial submission:
|Created Date:||Jan 11, 2013 12:03:15|
|Modified Date:||Jan 11, 2013 12:03:15|
|Entity Property Modified:||Product Status|
|Old Value:||Name: "KD Alcohol Search" Status: Pending Review|
|New Value:||Up For Sale|
Which is still open.
The new Ticket that was created for the fixed version was approved, but the original (2nd ticket) for app store release hasn't been yet..
01-27-2013 10:07 PM
01-28-2013 01:17 AM
When you add a new product (app/game) you will have two Change Requests (CR) open untill the app is approved.
If you submit new release to an existing product you will have 1 CR.
If you change descriptions/grpahics etc you will have 1 CR.
Btw it seems that lately mails about product/release approval are not coming.
01-28-2013 04:30 AM
01-28-2013 05:19 AM
I have similar problems. My app was initially approved and up for sale (with release 1.0.0). Than i fix some bug and resubmit 1.0.1. It was pending review, and again i submit new version 1.0.2 with some changes. Now, my 1.0.2 is approved, but app is not up for sale, it is stil pending review with no open CR(s)!
01-28-2013 01:57 PM
I would think it may be best not to submit revisions until the dust settles from the portathons. I am just quietly working on updates and holding back on submitting until everything is approved/payouts are sent -- by then, I expect the review process would be back to normal.
As for being approved, yet not for sale, do you mean you simply have to set it to be on sale? Just click that little button. Otherwise, no idea how an app can be approved yet there is no option to put it up for sale.
01-28-2013 02:32 PM
I cant put it on sale, status is "pending review", but no open CR(s). When app is in normal state i know hot to put it or remove from sale, but on that particular app, I can't do nothing, I wrote email to BBW support.