12-14-2011 09:33 AM - edited 12-14-2011 09:41 AM
Hi fellow devs.
Anyone come across this; a number of my products aren't having their screenshots visible when viewing AppWorld through a device yet they appear when using a PC.
The handsets i've tested on are fully compatible in both device type and OS, but no screenshots visible.
Review and Description works, and users can successfully download/purchase the items, provided they don't want to see what they are getting first, and since the bulk of these are Themes, people ain't to willing to do this!
08-28-2012 04:11 PM
08-29-2012 01:49 AM
08-29-2012 01:54 AM - edited 08-29-2012 03:59 AM
I have done that doesn't work. But it helped in getting the reinstall button back. Trust me I was a great fan of BB but I am disappointed with the support. There is no email address or something where I can send a mail with screen picture attached to the technical team.
08-29-2012 09:31 AM
Please contact Vendor Support either by using the 'Get Vendor Management Support' button found on the Vendor Support page in my signature, or by emailing firstname.lastname@example.org.
We'll investigate the app/screenshots issue.