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Posts: 70
Registered: ‎11-24-2009
My Device: Not Specified

Supported Countries not getting updated on App World



I am trying to update the supported countries for my apps on the App world but its not updating. I want to say All countries are supported but its not reflecting that.


It says:


All countries except:



Saudi Arabia

United Arab Emirates


The users from UAE are not able to download the app :smileysad:


Could someone please tell me how to fix that.




Posts: 849
Registered: ‎03-03-2011
My Device: Z10

Re: Supported Countries not getting updated on App World

I have the same situation with my app (Beer Buddy for BBM). But I know the reason: alcohol is prohibited in those countries. What type of app do you have?
Leader of Ljubljana BlackBerry Developer Group
BlackBerry Certified Builder for Native Application Development
Posts: 70
Registered: ‎11-24-2009
My Device: Not Specified

Re: Supported Countries not getting updated on App World

My app is a music streaming application. I dont think music apps should be prohibited in UAE.


The main problem is the user downloaded the app before but now when he has updated the App World, app world is not allowing to download my music app (upgrade) again.


I checked on the app world and found that UAE was marked as unsupported country and so we changed that to support all countries. Still it doesn't show all countries as supported Smiley Sad