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BlackBerry® World™ Development

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New Developer
Posts: 10
Registered: ‎06-24-2014
My Device: BlackBerry Bold 9900
My Carrier: Free
Accepted Solution

The screenshot vanish.

Hello,

I try to download my app today (just for fun), and I noticed the screenshot were gone ?

Is there something to do to bring them back, or just wait ?

 

Regards.

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: The screenshot vanish.

Did you check they are there in the Vendor Portal?


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: The screenshot vanish.

Is it the same on both BBW on the phone and on the internet store?


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
BlackBerry Development Advisor
Posts: 236
Registered: ‎02-26-2013
My Device: BlackBerry Passport
My Carrier: Bell

Re: The screenshot vanish.

Have you already downloaded the application on that device before?

If so, the screenshots will no longer be displayed on the storefront, BlackBerry World, of that device as the app has already been downloaded.

 

powerfully,

Bryan Van Engelen

BlackBerry World

powerfully,
Bryan Van Engelen
BlackBerry World