Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
07-30-2013 08:55 PM - edited 07-30-2013 08:57 PM
Since June 2012 we've been plagued by missing Buy buttons. First because of a bug in the Try & Buy system, then since February 2013 because of the bug documented in this thread.
Over the past months this problem has been steadily increasing, and it has accelerated further this last month. Now we are receiving half a dozen e-mails a day from users asking for help. A quick calculation:
6 users x 30 days x $2.99 x 0.7 share = $376.
I estimate only 25% of users e-mail for support, so this bug in BlackBerry World is probably costing us over $1500 a month.
BlackBerry, I'm not usually one for strong language, but if you really care about your developers:
GET YOUR @$#*%! SHOP IN ORDER!
09-17-2013 03:00 AM