10-12-2012 07:48 AM
BB top paid list on the website is not refreshed anymore since yesterday !
Today I sold 1 Photo Patchwork and 15 Notes on Pictures. Photo Patchwork is on page 2 of the top paid photography category and Notes on Pictures on page 4
What's wrong with BB app world ? I receive many support emails when people bought the app but can't install it on their device --> I'm not responsible but I receive bad reviews
When I'm on bb app world on my BB now, if I'm in the photography category and choose sort by newest, I can't see Notes on Pictures.
Come on BB app world team, improve BB app world. We, the developers, are doing our best to give you the apps you need but we need BB app world to sell them, and it should be working without issues...
10-12-2012 10:30 AM
This is of concern to me as well as some of my apps are outselling my competitors (obvious due to # of reviews I receive and vs the 3 they have in the same period) and the list does not seem to truly reflect that.
However, having said that, I dont believe apps outside the overall top paid list need to be refreshed hourly (this would just be really bad in performance). So it could be possible that the list will change as a reflection of what happened within the months.
If usesr seem to have issues installing your app, my suggestion would be to write how to fix this in the app description and communicate with them about this. Even if you do your best with limited errors there will be people who leave bad reviews (I found this most common for free and $0.99 apps). all the best!
11-09-2012 01:13 PM
agreeing with you, i think that Rather than having appworld being refreshed hourly, i would say they should be refreshed at least once in a couple of days.