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Contributor
Posts: 20
Registered: ‎04-30-2012
My Device: Playbook
My Carrier: Potato
Accepted Solution

Updating App with New Signing key

I'm literally stuck on this one. I forgot the password to my old signing key, so I requested a new one.

After signing my app with the new key I can't upgrade my product.

 

I get :

File bundle (YOUR_NAME) has been rejected. Package ID is required for all .bar file. If this is an upgrade, Package ID must match Package ID in original file bundle.

 

Is there a way to fix this without starting a new product? Or is there someone from the support team I can contact to reset the package ID?

I can't wait for dinner! Smiley Tongue
Developer
Posts: 508
Registered: ‎01-19-2011
My Device: My Trusty Red Plane
My Carrier: Outer Space

Re: Updating App with New Signing key

[ Edited ]

yes, there is. it's the second option, you contact the support. plus, you were not the only one with that problem Smiley Happy. see the thread here (most important is the last post on the first page)

 

http://supportforums.blackberry.com/t5/BlackBerry-App-World-Development/What-to-do-if-your-Package-I...

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I'm a bird from outer space. But I'm not flappy o.o
Contributor
Posts: 20
Registered: ‎04-30-2012
My Device: Playbook
My Carrier: Potato

Re: Updating App with New Signing key

[ Edited ]

Wow that's a great discovery.
I edited to the MANIFEST.MF but got another error when I try to upload.

No manifest. null System.exit calls not allowed!

I've tried to copy the exact package-* section, and even left the application-* and "Entry-Point-Name" the same in my bar file, but no luck. Any ideas?

I can't wait for dinner! Smiley Tongue
Developer
Posts: 508
Registered: ‎01-19-2011
My Device: My Trusty Red Plane
My Carrier: Outer Space

Re: Updating App with New Signing key

IMO it sounds like the vendor portal couldn't recognize the manifest file. so either you made a typo in it, or you took the signed .bar file with the manifest and edited that. if it was the second possibility: you can't edit a file after signing. you have to create an unsigned .bar file again, edit the manifedst there and then sign it again

 

good luck Smiley Happy

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I'm a bird from outer space. But I'm not flappy o.o
Contributor
Posts: 20
Registered: ‎04-30-2012
My Device: Playbook
My Carrier: Potato

Re: Updating App with New Signing key

Thanks for your help. I started a new product. Looks like theres no way around this.
I can't wait for dinner! Smiley Tongue
Developer
Posts: 508
Registered: ‎01-19-2011
My Device: My Trusty Red Plane
My Carrier: Outer Space

Re: Updating App with New Signing key

well, i'd say try to contact the support. tell them your story, give them your old and your new package-id and then you'll have to wait. or maybe, if you can find rhearty here in the forums, he was the one i had to contact when i had the same problem as you (plus, it worked after like a week)

 

if you don't, all the people who downloaded your old product can't update, and also the ones who bought your product (if not free) would have to pay again Smiley Tongue

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I'm a bird from outer space. But I'm not flappy o.o
Contributor
Posts: 20
Registered: ‎04-30-2012
My Device: Playbook
My Carrier: Potato

Re: Updating App with New Signing key

Thanks ill try. Btw its a free app
I can't wait for dinner! Smiley Tongue