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BlackBerry® World™ Development

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Developer
Posts: 37
Registered: ‎10-20-2010
My Device: 9550
My Carrier: VZW

Upgrade Charging

When I uploaded a recent version of an app, I accidentally set the flag to charge for the upgrade.  In the vendor portal, there does not appear to be a way to remove this upgrade charge.  Does anyone know a way other then uploading a new version to get rid of this charge?

New Contributor
Posts: 5
Registered: ‎05-26-2011
My Device: Playbook
My Carrier: N/A

Re: Upgrade Charging

 

Did you ever find a solution to this?...

 

I must have done the exact same thing accidentally.

Developer
Posts: 499
Registered: ‎06-24-2008
My Device: Not Specified

Re: Upgrade Charging

Couldnt you resubmit as a new release and reset the upgrade amount?

 

Admittedly you'd have to change the version numbers.

New Contributor
Posts: 5
Registered: ‎05-26-2011
My Device: Playbook
My Carrier: N/A

Re: Upgrade Charging

That was my first guess, but the "Min. Paid Ver. to Upgrade:" is locked at version 1.1.6, so users would have to get the paid upgrade in order to get the free 1.1.7 upgrade.

 

Is there now email address for App World Developer support? Surely they could modify this.