06-30-2014 04:57 PM
org.apache.ibatis.exceptions.PersistenceException: ### Error querying database. Cause: org.jboss.util.NestedSQLException: Unable to get managed connection for isvportalReportingDatasource; - nested throwable: (javax.resource.ResourceException: Unable to get managed connection for isvportalReportingDatasource) ### The error may exist in net/rim/portal/backend/reports/Report.xml ### The error may involve Report.getDataForChartPurchase ### The error occurred while executing a query ### Cause: org.jboss.util.NestedSQLException: Unable to get managed connection for isvportalReportingDatasource; - nested throwable: (javax.resource.ResourceException: Unable to get managed connection for isvportalReportingDatasource)
Please fix the problem.
Solved! Go to Solution.
07-02-2014 10:28 AM
I don't get this error message but since yesterday I have also a problem signing in at the vendor portal... this could be because of the updating of the vendor portal which they announced several weeks ago... so I guess that they will fix it soon.
08-25-2014 09:13 AM
I have some problem...5 days or more BlackBerry TEAM can not repair this error on my account! I can't generate reports. When i click generate reports i have information "Number of reports waiting to be processed:3"
I got response from BlackBerry TEAM:
Hello, We had some database issues awhile ago. This should now be resolved. Are you still having issues creating and downloading reports?
YES! Still not working!
I got another response...
Hello, I was just able to create a report under your vendor account. Make sure you are following the steps below to generate your report. #1. Click on the "Download Reports" link. #2. Click on the "Schedule Reports" link. -BlackBerry World Team
OMG! I created before many reports...i know how to do it. STILL NOT WORKING!!!
Conclusion? I can not generate reports but BlackBerry TEAM from my account can generate reports.
08-25-2014 11:59 AM
It looks like you are still using the old version of the vendor portal. Try once to generate a report using the new vendor portal: https://appworld.blackberry.com/isvportal_beta/hom