06-26-2010 09:23 PM
IVE GOT A PROBLEM IN THE FACT I HAVENT BEEN PAID THIS MONTH FROM APP WORLD BUT WHY IS THERE NO GOD DAM DIRECT EMAIL SUPPORT FROM RIM!
THIS IS CLEARLY NOT ON!
I ADDED A NEW EMAIL ADDRESS TO MY PAYPAL ACCOUNT AND AM WONDERING IF THIS HAS AFFECTED MY PAYMENT FROM RIM FOR THE MONTH OF APRIL
I AM EXPECTING A FEW THOUSAND DOLLARS AND I WANT TO KNOW WHERE THIS MONTH IS!!
DOES CHANGING YOUR MAIN EMAIL ADDRESS WITHIN PAYPAL AFFECT YOUR PAYMENTS IF THEY ARE SET UP WITH ANOTHER EMAIL ADDRESS?
I CAN LOG IN UNDER BOTH EMAIL ACCOUNTS
WHAT HAPPENS TO 'REJECTED'' PAYMENT TRANSACTIONS IN PAYPAL IF IT DOESNT RECOGNISE YOUR EMAIL ADDRESS!!
06-26-2010 10:05 PM
If you read the thread "Do you get payed?" you will find that we got payment advices, but the payments have not been deposited in our PayPal accounts. BlackBerry/RIM does not send the payments, this is handled by Digital River. It was theorized by another user that an error caused an incorrect amount to be deducted from the payment percentage, which is causing the payments to be delayed. (due to the switch to 70% payout)
It is likely that due to it being the weekend it is more than likely to be monday or later before you recieve the payment. Either way, that is well within the terms and conditions put forward by Digital River that you agreed to.
If you want to check the address of your PayPal account, login to the Vendor Portal and go to "Manage Account Details", Click on the "PayPal Info" tab. The current PayPal address is displayed, as well as a link to edit your PayPal account settings.
06-27-2010 06:33 AM
06-27-2010 10:42 AM
On vendor support page:
After reviewing the vendor support resources below, if you require further assistance, contact us using the BlackBerry App World vendor support form