07-01-2013 10:18 PM
Hello, I released a free version of my paid app about 24 hours. Today, when I try to get a "Downloads" chart, it's saying "No data exists for your app".
What is "Downloads" supposed to be referring to? Is it not the # of downloads for an app? When I look at the "Purchase" chart for my paid app, I get data.
Am I misunderstanding something?
Solved! Go to Solution.
07-01-2013 10:38 PM
Purchases are first time downloads. The data for purchases are updated throughout the day. Download data is updated overnight. You should see the data for downloads tomorrow.
If you see a download without a purchase, it means that someone re-downloaded your app for a variety of reasons (e.g., deleted before, device transfer, wipe, etc.).
If you want more information from the data, you should run a download report which you can access on the same page but towards the top.