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New Contributor
Posts: 5
Registered: ‎03-28-2011
My Device: developer
My Carrier: developer

Why isn't my published & 'up for sale' app appearing in the App World?

My app is published and available, yet many people report being unable to find it in App World. They can find it if I provide the direct link. How can I resolve this issue? Thanks for the help!

Developer
Posts: 146
Registered: ‎03-27-2011
My Device: Blackberry Playbook
My Carrier: WiFi

Re: Why isn't my published & 'up for sale' app appearing in the App World?

What is the app name or a link to your app in order to take a look?

 

 

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Approved Apps: Celestial Slingshot
Developer
Posts: 68
Registered: ‎01-20-2011
My Device: Bold 9900 + Dev Alpha B + PlayBook
My Carrier: O2 UK

Re: Why isn't my published & 'up for sale' app appearing in the App World?

Be aware that it can take 24/48 hours for changes made to apps (including new apps) to propagate through to the App World website, and to the different mobile carriers. You will often find apps are available through their direct link but do not appear in search results, star ratings being shown but no reviews being listed or vice versa, etc etc

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New Contributor
Posts: 5
Registered: ‎03-28-2011
My Device: developer
My Carrier: developer

Re: Why isn't my published & 'up for sale' app appearing in the App World?

The app is "Crossville Q2R," and it's been available for more than a week now. I'm getting more reports from people who don't see it in App World than from those who've found it successfully.

Smiley Happy Thanks!

Developer
Posts: 68
Registered: ‎01-20-2011
My Device: Bold 9900 + Dev Alpha B + PlayBook
My Carrier: O2 UK

Re: Why isn't my published & 'up for sale' app appearing in the App World?

I was able to find it in both the App World web store and on my mobile device. If people cannot find it on the webstore a common problem is that they have navigated to "http://appworld.blackberry.com" and typed it into the Search bar there which searches the BlackBerry website for content, rather than "http://appworld.blackberry.com/webstore" and actually searching in the store...

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Help fellow forum users! Please remember to click "Like" on helpful posts.
If a post solves your problem click "Mark as solution"
New Contributor
Posts: 5
Registered: ‎03-28-2011
My Device: developer
My Carrier: developer

Re: Why isn't my published & 'up for sale' app appearing in the App World?

I appreciate your help! THANKS