03-28-2011 11:14 PM
My app is published and available, yet many people report being unable to find it in App World. They can find it if I provide the direct link. How can I resolve this issue? Thanks for the help!
03-29-2011 02:01 AM
What is the app name or a link to your app in order to take a look?
03-29-2011 05:23 AM
Be aware that it can take 24/48 hours for changes made to apps (including new apps) to propagate through to the App World website, and to the different mobile carriers. You will often find apps are available through their direct link but do not appear in search results, star ratings being shown but no reviews being listed or vice versa, etc etc
03-29-2011 07:57 AM
The app is "Crossville Q2R," and it's been available for more than a week now. I'm getting more reports from people who don't see it in App World than from those who've found it successfully.
03-29-2011 10:23 AM
I was able to find it in both the App World web store and on my mobile device. If people cannot find it on the webstore a common problem is that they have navigated to "http://appworld.blackberry.com" and typed it into the Search bar there which searches the BlackBerry website for content, rather than "http://appworld.blackberry.com/webstore" and actually searching in the store...