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05-10-2011 02:12 PM
I have a serious problem.
Users is downloading old version and new version at the same time.
I didn't understand this problem. Release 2.0 is FINAL. But some users also downloading old version.
Product : Send To
Solved! Go to Solution.
05-10-2011 02:26 PM
Old release will be live for some time - probably a week or so before the user cache resets.
You can't remove old version from vendor portal, but there is a workaround to "hide" it from users - just edit supported devices and leave only one supported device (for example 8700 - one of the oldest devices)
Go to Manage Products in Vendor portal, click on View Release (eye-like button ) - Edit Release (pencil-like button) - Tab Add Release Version - scroll down and edit Device Support - remove all devices but one.
05-10-2011 04:24 PM
You can do it only for the latest old release - 1.8, since it is still served to the users.