01-25-2013 12:44 PM
The ability for vendors to change their apps from free to paid was done because it was frustrating customers. Users that had apps downloaded for free then had to pay if they ever needed to re-download the same app they previously owned.
If you have existing users I would recommend instead going with a freemium model to keep them happy:
01-25-2013 12:51 PM
What should be done is simple
1. The option for licence should go away
2. when i create an app product i should be able to togle on or off free or paid upgrade otpion
3. when I build my bar file the question should be price to charge this new bar at and have the option of free there as well.
I think this would be a easier way.
I do understand though that the problem comes in BlackBerry World your app jumps from free section to paid section each time. can this be looked at thouhg .
01-25-2013 01:00 PM
I agree, the ability to let devs/vendors set the price (even free) is a great option, just not one that exists today. It's not a matter of the portal allowing this, it used to, the problem is that it currently provides a poor user experience.
There are a few options being investigated:
1) Allowing $0 as an option
2) Having free apps show up as a valid transaction (free apps do not create transaction records today which is why users lose access if the apps switch to paid)
No timelines for when a solution will be in place but for now I would recommend choosing a route which will keep your existing userbase happy