08-03-2012 11:51 AM - edited 08-03-2012 07:14 PM
I took part in the free Playbook offer ( http://devblog.blackberry.com/2012/02/playbook-off
For some reason I got the Playbook sent from the US (I'm in Germany) and now weeks later I received a duty bill of 75 € (92 $) from Fedex!
Did that happen to anybody else?
Blackberry are not answering my emails on why they sent me the device from the US and if they pay the bill.
Thanks for your feedback.
The shipping was free but because it was shipped from outer Europe (Which they didn't told me) I now need to pay 75 € (92 $) for it to the German Zoll. (Importing duty)
Even worse they sent me a tablet that is not made for the German market and misses the right charger plugs...
Also I'm still waiting for a response from the Blackberry team!
08-03-2012 02:43 PM
08-03-2012 07:20 PM
08-04-2012 06:01 PM
08-11-2012 04:50 AM
I live in Poland and also received a free PlayBook tablet. I havent had to pay anything.
In the documents that came with the tablet (and that were sent to my e-mail by FedEx), there was cleary stated that the delivery and duty costs should by paid by "3rd party" and not by the recipient (field number 7 and 8 in the "FOR CUSTOMS USE ONLY ... FedEx" document).
Also have a look at the "commercial invoice" document . There should be a "Total commodity value" information and below it - "Terms of sale". On my documents it sais "ddp" which i believe means "delivery and duty paid".
Either your customs office made a mistake or someone has made a mistake when the tablet was sent.
08-12-2012 05:54 AM
I'm also in Germany and also took part in this free PlayBook offer and I also received the tablet times later but mine has the right charger that works here for me. My package contains both, a "BlackBerry EU Clip" and a "BlackBerry NA Clip" where the first is working for Germany and alst one isn't.
I also haven't got a bill to pay for the import yet.
08-14-2012 12:58 PM
thanks for your reply.
I didn't receive an email from FedEx neither the documents you mentioned.
I think you're right and the problem is that they sent me a packet that was meant for the US and not Europe.