05-22-2013 08:17 PM
05-22-2013 10:34 PM - edited 05-23-2013 01:35 AM
I see some problems on the web, but not a global one really, nor an announcement from BlackBerry which is really pretty good about issues -- I think if there was a problem with the OS update they would have announced it and put out a corrected version or asked people to hold off... they are too sensitive to buyer psychology really, right now, I would imagine, not to do so.
My Bell store [Bell is a major Canadian phone and wireless company] mentioned that with some features of BlackBerry there are a few hurdles to get over with regard to certain carrier systems and the way they interact with the BlackBerry servers... and that some tweaking needs to be done sometimes by the phone carrier. Email management is the main issue. I don't have that problem as I am not going to put my email through the BlackBerry system, as I am retired and this is not a work phone, but just to view it on line via WiFi on the BlackBerry, like any webpage...
I have so far not noticed any problem with the OS 10 update -- all my screens show, and my Settings show, and BBM seems to be working... texts are going to Hub... surely if there was a problem with the phone it would have shown up on my phone.
I can only wish you luck. Maybe someone from your region will speak up and give some info...
05-22-2013 10:42 PM
I'm not sure of what's happening either. But I'm pretty sure its a software issue as my Z10 was working perfectly until I updated to 10.1. Will see how it goes at the retailer's.
Once again, thanks for your concern, I appreciated it.
05-24-2013 04:21 PM
05-24-2013 05:13 PM
Interesting. As a Canadian and a supporter, so far, generally, of BlackBerry, I want to see this sorted out.
My Z10 update seems to be fine, I've checked everything out but I don't funnel my email through the BlackBerry system because I am retired and don't have a "work email", I just use yahoo.ca for webmail. It's a bit sticky clicking into our household wireless system but does it, I've learned to be patient -- my newish laptop was hesitant at first, too... there seems to a bit of handshaking that has to go on... so don't expect instant response.
The one thing I haven't checked out is if the Bluetooth earpiece I bought when I bought the Z10 is still "paired" with it, I suspect it may need re-"pairing" after an update. This pairing process seems to be standard across cellphone-land with earpieces.
Either you are impatiently over-using your screens and switching around a lot from one thing to another, thus confusing it, or you have a defective piece of equipment which is possibly, probably, the fault of your sales-point or carrier who may have sold to you when it had been used previously as a demo, a trainer, a goodness-knows-what, or been knocked around or over-heated in the shipping process.
I find when getting frustrated with a piece of electronic gadgetry is it is easy to tie it up in some sort of "stop" mode -- that happens with computers too, even the new ones don't like having features switched on and off precipitously and all of that, they freeze up. I'd give it a rest, see if your Settings page comes back. If not, demand a new boxed version. I sincerely hope as a Canadian that this innovative Canadian company from Waterloo ON which admittedly did not keep up mid-way in its development but hopefully will prove to have a good product here, we shouldn't have to depend totally on California or Korea, the latter with a company which makes a whole lot of things not just electronics... I found my daughter's IPad hard to use at first, we were driving with it through Gloucestershire at Christmas on a joint visit there, and I was using it for the first time and was always jamming it up or touching the wrong thing, until I got a bit used to it...
05-24-2013 06:14 PM - edited 05-24-2013 06:31 PM
My issue is that my Hub still shows all accounts even though i have turned off the ones i dont need, i have tried the 4-5 finger swipe from right bezel to centre screen and still shows everything even though its turned off in Hub management, i have even tried a battery pull, soft reset and restart etc but still no change, also i have found my battery life has gone from good on OS 10.0.10.90 to worse now on 10.1.0.273 OS with no ability to downgrade back as the Z10 retains the new OS 10.1.0.273 as its base firmware.
Not in the slightest happy at all
05-24-2013 11:05 PM
05-25-2013 01:52 PM
Still having issues with Hub and even spent over an hour wiping my handset and restarting all over again to be stuck with the same problem, all accounts are still active in Hub even when turned off in Hub Management, it also takes it upon itself now to decide what it will turn off and keep on as it randomly keeps turning off Text and Email accounts so its starting to take the **** now, is it not the saying "If it aint broke dont try and fix it!" Come on BB Techs what are you playing at? Screen issues still persist too and with no ability to Downgrade either is very poor so now stuck with this botched OS Update!!!!!!!!! I was under the impression that this was to make or break the company? Think you have gone and done it and gone for Broke as im very close to getting rid and going with another company...........
05-25-2013 03:04 PM
05-25-2013 03:16 PM
Well, you tried, you really tried. It will be interesting to see what happens. Keep us posted on your next phone.
What a shame. Let's see what happens in the nexr 5 years in this industry, I'll be watching.