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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎03-25-2013
My Device: Z10
My Carrier: 01289177700

3G Issue in Blackberry Z10

i just got balckberry z10 allways i face a problem in 3G connection so i can not get new email messages then i should restart the divice to get email everytime.

plz advice

 

Regards,

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: 3G Issue in Blackberry Z10

Hey reltoukhi,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question..

 

Do you find this issue happening if you leave Wi-Fi hotspots?  Also when did the issue start?  Have you tried a new SIM card into the BlackBerry Z10?  Also does the signal go down to edge or gsm in lower case letters?

 

I look forward to your reply.

 

Cheers.

 

 


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎03-25-2013
My Device: Z10
My Carrier: 01289177700

Re: 3G Issue in Blackberry Z10

Hey Vicious,
thanks for reply
- this issue happening suddenly when i restart the device its come back worked well .
- issue start since i got blackberry Z10
- my iPhone its worked well on the same service provider (Vodafone) so its not belong SIM card
we have the same problem in more than Z10 device
- i ask for any software update solving this problem

Regards,