03-11-2013 03:21 PM
Okay, so I'm now on my SECOND z10 after my first one died after not even 2 days of use..
I'm having this problem, (happens every day now) in which I'll go to check my phone (pushing the top button), and the phone does nothing, but kinda glows black.. like a tv that's on with no input.
I then hold the top button as if to power off, and that screen comes up fine, with the countdown, restart and power off options.. Strange, right?
My only option then is to restart it, or shut it off and turn it on again. After this it works like normal, but it will still continue to do it a couple to multiple times a day.
Don't know what I should do. Don't really want a third one with yet another pin, and another phone to transfer everything to.
03-11-2013 04:41 PM
03-11-2013 06:27 PM
What I would do is backup the Z10 with the Link software. I would then re-install the operating system. This can be done with the Link software. Then restore the data with the Link software.
I found using the top button can be confusing at times. This button is best for the restart or for shutdown.
I set my phone to sleep after one minute. When I finish using the phone I put it in my belt pouch. After a minute it is sleeping. To wake it up I simply swipe my finger up from the bottom of the screen to the top.
I use a camera belt pouch to hold my phone. I found this to be better than the one that comes with the phone. I also keep the phone in a Gel Grip protector.
03-11-2013 07:32 PM
03-13-2013 08:04 PM
04-07-2013 09:50 AM