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BlackBerry® Z10

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Developer
Posts: 16
Registered: ‎02-15-2013
My Device: BlackBerry Passport

A network error has occurred

[ Edited ]

I get this screen every time I try to download PewPew 2 (and only with PewPew2), regardless of whether or not I'm on WiFi or LTE. Restarting or refreshing the apps list didn't help, too.

Any possible fixes?

 

Screencap

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: A network error has occurred

Hello thurask and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're unable to download an application.

 

Since you are only experiencing an issue downloading this one particular app, I'd suggest you contact the vendor to further investigate. 

 

You can find the contact information here.

 

Thanks!

-HMthePirate

 

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New Contributor
Posts: 2
Registered: ‎02-26-2012
My Device: Z10
My Carrier: Du

Re: A network error has occurred

i am having the same issues with pewpew2. Also now with max secure.

Downloaded max secure when it was free, now i cant even purchase it as all i get is this same error

New Contributor
Posts: 7
Registered: ‎02-24-2012
My Device: 9800 + Playbook
My Carrier: rogers wireless

Re: A network error has occurred

Hello,

 

I am now also getting the same error but this is affecting any app I try to download to my Z10. I can't download or update anything. I have restarted my device and deleted suspected apps (Timr was the last app I downloaded and have used before the issue started). I don't think this is app specific. Please help.

 

Eric

New Member
Posts: 2
Registered: ‎04-16-2013
My Device: z10
My Carrier: telus

Re: A network error has occurred

I am also having the same problem, I get the network error for any app I downloaded, or even to try to download updates to current apps like twitter.  I have tried using both telus network, and wifi, and I have tried restarting my phone.  Help!

New Member
Posts: 2
Registered: ‎04-16-2013
My Device: z10
My Carrier: telus

Re: A network error has occurred

now its working!

New Contributor
Posts: 2
Registered: ‎05-17-2013
My Device: Z10
My Carrier: Verizon

Re: A network error has occurred

Good Day, how about telling the rest of us how you fixed this error. I'm having the same problem

Highlighted
New Contributor
Posts: 2
Registered: ‎05-16-2013
My Device: PlayBooks (32GB, 64GB), Z10
My Carrier: o²

Re: A network error has occurred

Anyone found a solution? I get this error when trying to download PewPew 2 and Active Soccer (bought them on PlayBook before).