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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎03-12-2013
My Device: z10
My Carrier: China UNICOM

About Internet

I am using both WI-FI and China unicom network for surfing the internet, but if i get out of the range of wi-fi hot point, my Z10 can not switch automatically to 3G signal. I have to restart it again, then it works. How can I do? HELP.

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: About Internet

I am guessing you are using the z10 browser and connected to wi-fi but still have your mobile network connected at the same time..  When you walk away from the wi-fi port, it should then pickup your mobile network for the internet connection. Also if it fails durring a load of a web page because wi-fi signal dissapeared, just click on refresh on the page and should continue loading that page using your mobile network. You should not have to re-boot the z10 .. Check you network connections.