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BlackBerry® Z10

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Regular Contributor
Posts: 64
Registered: ‎05-09-2013
My Device: BlackBerry Z10
My Carrier: Bell
Accepted Solution

Absolutely new smartphone user, a senior, new owner of BlackBerry Z10, will have questions a little later

I am a brand new user of a smartphone and of a BlackBerry, a Z10 from Bell, I will provide the model number as required when I have a specific question.  I am 2 days into this, still getting the "gesture" thing down pat, I am not too good at it but the Bell rep showed me.  Not a swipe off-the-table toss-away motion.  There seem to be some screen pages which don't gesture to the small box size at all, as far as I can tell, while some do, when they can be X'd off...  but they seem to go away once the main icon screen is in place for a bit...

 

I have a message for the BlackBerry company, and that is, please add some info on your User Guides and How-To pages on the Web [all this is being written on my laptop, I gave the Z10 a rest] for THE SMARTPHONE BEGINNER.  They generally speak to former BlackBerry owners of older models or those who know smarphones and not the person like me who has to learn to "gesture" and to tap and "hover", etc...  It's covered too quickly and too un-clearly in the videos and demos you have online.

 

I am afraid it might cause frustration on the part of new users...  anyway, I am persevering.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Absolutely new smartphone user, a senior, new owner of BlackBerry Z10, will have questions a little later

Please do persevere.

I have to admit that the Z10, as great a phone as it is, is not a beginner's phone. Even I, with years of BlackBerry experience, took a while to adapt to it. Once you get the hang of it, you'll see that it's the best smartphone you can buy. Until that time arrives, I hope you'll hang in there and give it a chance.


Cheers. Smiley Happy

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Regular Contributor
Posts: 64
Registered: ‎05-09-2013
My Device: BlackBerry Z10
My Carrier: Bell

Re: Absolutely new smartphone user, a senior, new owner of BlackBerry Z10, will have questions a little later

Oh I will be persevering! What amazes me is the BBM video chat, and my carrier, Bell, gave me unlimited BBM messaging of all types! I have a daughter with whom I can now keep in close touch.