05-28-2013 08:42 AM
Are these company blackberry's? If so, after that update, you need to change to SSL and adjust firewall settings to allow. This happened to me as well and this is the only fix until the next update
05-28-2013 09:51 AM
At last - a solution. After a lot of searching, I found this link to a page with links to autoloaders for all the old OS 10 versions:
Make sure you follow the link at the start of the Z10 section to find your Blackberry Hardware ID (e.g. I have a STL100-2, so it's ID is 8700240A) and download the appropriate autoloader with that ID in the URL. I downloaded
and after 10 minutes to load it back onto the phone, the first thing I did was set up ActiveSync to my Work Exchange server on port 80, and it was accepted straightaway - and mail, calendar, contacts etc started coming through to the handset again.
I hope this helps everyone out there; but there is still no excuse for the silence from Blackberry.
05-28-2013 10:07 PM