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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎06-18-2013
My Device: Z10
My Carrier: Fido

Re: Activesync does not work with new version 10.1 on Z10

You know if they have a fix yet?
Posts: 94,236
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Activesync does not work with new version 10.1 on Z10


stevegindi wrote:

Smiley Sad... So in the older OS i found my contacts kept dissapearing and so i decided to factory wipe my phone and upgrade.  My exchange server at home is only running on Port 80 for ActiveSync.  I upgraded the device and ran into the exact same error.  So no i have a phone with no email, contacts or anything.. This is very depressing that there is no fix..


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Visitor
Posts: 1
Registered: ‎07-10-2013
My Device: Operations Manager
My Carrier: Multiple, Toronto-Canada

Re: Activesync does not work with new version 10.1 on Z10

Found another quicker solution... hopefully it works for you...

 

Don't downgrade

On top of putting "domain/username" in Username field, keep the Domain field blank.

Worked fine with SSL-on and Port 443

 

Time for beer now...

 

Cheers!

Posts: 94,236
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Activesync does not work with new version 10.1 on Z10


hammie wrote:

 

Time for beer now...

 

Cheers!


hammie, thanks.


You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code