Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Posts: 11
Registered: ‎10-18-2010
My Device: Z10/9800 Torch
My Carrier: O2

After one week Two problems not sure if update to is cause

When i have set up my alarm and goes into bedside mode  the digits disapear as i found out early one morning when i needed to see what time it was.

Also when the alarm clock is not set for certain mornings the phone resets itself and need to use gesture/lock key .One night it compleatly turned off.


Posts: 42
Registered: ‎05-17-2013
My Device: Z10 9800 9900

Re: After one week Two problems not sure if update to is cause

Hey Aybesea,

Thanks for the question. Bedside Mode on the BlackBerry 10 platform works with the display setting, "screen lock timeout". This setting can be set from 10 seconds to a maximum of 5 minutes and can be found in: system settings-> display. This means that if the BlackBerry Z10 is inactive for the length of time that is set, the clock, even in bedside mode will disappear. If an alarm is not set, then the phone will lock after the specified timeout period. This functionality is primarily to conserve battery life on the BlackBerry 10 devices.


When the BlackBerry Z10 powered off, can you advise if the battery was drained?


I look forward to your response.







Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!