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BlackBerry® Z10

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Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Alarm vibrates but can't get sound

Are you Using the Latest OS on your Z10 dan23basketball

Regards Eree - Follow me on Twitter - Facebook - Google+

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New Contributor
Posts: 9
Registered: ‎02-21-2014
My Device: Z10
My Carrier: Rogers

Re: Alarm vibrates but can't get sound

RE: i_am_irtaza

Sorry, got caught up in a meeting. Yes. Latest I have is 10.2.1.537
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Alarm vibrates but can't get sound

Can you try a Wipe

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Alarm vibrates but can't get sound

But before you wipe you should know that wiping will delete all your Data So if you are willing to wipe then before you wipe take a complete BackUp of Your Device


Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
New Contributor
Posts: 9
Registered: ‎02-21-2014
My Device: Z10
My Carrier: Rogers

Re: Alarm vibrates but can't get sound

RE: Ereeamazing
Already following you on Twitter and have already done the wipe. No go.
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Alarm vibrates but can't get sound

I was not asking you to follow me - Thats my signature - On my every post it automatically comes - Still thank you so much for following

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
New Contributor
Posts: 9
Registered: ‎02-21-2014
My Device: Z10
My Carrier: Rogers

Re: Alarm vibrates but can't get sound

LOL! Wow, am I slow today Smiley Happy
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Alarm vibrates but can't get sound

As your speakers are working on media so it is definatly a software issue - It is not resolved by Battery Pullout , Restart , Wiping etc so the last option left is to update / Restore the Software

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
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Guru II
Posts: 21,707
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Alarm vibrates but can't get sound

Not everyone on the forums is any kind of expert. Some may not even know what they're talking about sometimes.

Here's what you need to do. Since you're running OS 10.2.1 you can use BB Virtual Expert to test the audio system on the device.

Please follow the instructions here to use BlackBerry Virtual Expert (BBVE.)

http://helpblog.blackberry.com/2014/01/introducing-blackberry-virtual-expert-for-blackberry-10-os-10...


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