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BlackBerry® Z10

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Contributor
Posts: 11
Registered: ‎03-06-2013
My Device: z10
My Carrier: ee
Accepted Solution

Apps gone

l had to wipe my Z10 recently. All my apps have gone, which is understandable. But all my paid for apps wont show in my app world. Is there a way to recover and install, without repaying, my paid for apps

Posts: 95,512
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps gone

Are you logged in to your Z10 with the same BBID as before the wipe?

 

If so, also try this:  Article ID: KB24714 How to clear cache for BlackBerry World on BlackBerry smartphones

 



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Contributor
Posts: 11
Registered: ‎03-06-2013
My Device: z10
My Carrier: ee

Re: Apps gone

Cheers. Sorted.

Posts: 95,512
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps gone

That worked for you?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎03-06-2013
My Device: z10
My Carrier: ee

Re: Apps gone

certainly did.