06-23-2014 08:45 PM
anyone know why my phone will automatic turn off its media and notification volumn when i run any app? i have to constantly increase volumn cause it will automatic lower the volumn even when im on my phone and its driving me crazy. pls help!!
06-23-2014 09:39 PM
It's probably a software issue so restart your phone. To do this, press and hold the power button for about 15 seconds until you see BlackBerry on your screen. Don't release the power button until you see that, ignoring everything you see before that.
Try that and post back with your results.
06-24-2014 01:23 PM
thanks for the reply but it my phone still auto lower volumn or notification or switch it off to phone only. But afer the reset i think it is happening less often but hard to tell. pls advice