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BlackBerry® Z10

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Contributor
Posts: 12
Registered: ‎05-05-2012
My Device: NA
My Carrier: NA

BB 10.1 upgrade failed :(

I tried to up perform the 10.1 upgrade.

It downloaded ok but the part 2 failed, now when I go into Software Updates it says:

 

The software download was interrupted. Please try again.

 

I click on the Cancel Update button but nothing happens.

 

I have turned the phone off and on but still no luck.

 

What can I do?

New Contributor
Posts: 3
Registered: ‎05-18-2013
My Device: z10
My Carrier: Telus

Re: BB 10.1 upgrade failed :(

Right now that's probably a good thing, as there are some bugs in 10.1. Stick with the version you have until they do some fixes...