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BlackBerry® Z10

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JPK
Contributor
Posts: 39
Registered: ‎02-28-2012
My Device: Z10
My Carrier: Telus
Accepted Solution

BB 10.2 update puts my phone into Balance mode

Updated my Z10 (on a BES in Work only mode) to 10.2 this morning and now the phone has defaulted back to Balance mode with all my pictures ending up on the personal side?

My BES reports the phone is at version 10.2.0.1791 but my phone shows version 10.2.0.424, I did not install any 'unreleased' versions on my phone and I have tried a soft and hard reboot.

 

Anyone else running a Z10 in work only mode?

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BB 10.2 update puts my phone into Balance mode

Sorry to hear this, look here for a fix

How to manually reactivate to Work Space Only on BlackBerry 10 OS version 10.1 and 10.2   

 




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JPK
Contributor
Posts: 39
Registered: ‎02-28-2012
My Device: Z10
My Carrier: Telus

Re: BB 10.2 update puts my phone into Balance mode

Thanks................so I have to wait for 10.2.1 to come out before I can allow my users to update? That sucks!