02-22-2013 04:58 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry Link are you currently running? Click on Settings and it will appear on the left hand side.
Also are you using this on a PC or a Mac?
I look forward to your reply.
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02-22-2013 10:46 AM - edited 02-22-2013 12:26 PM
HI V-F thanks. I'm using version 18.104.22.168 BBLink; I'm on a PC Windows 7, all up to date etc. removed Java and reloaded and tested as OK.