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BlackBerry® Z10

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Regular Contributor
Posts: 62
Registered: ‎01-05-2010
My Device: LEAP and Blackberry Playbook
My Carrier: AT&T
Accepted Solution

BB Link and a Canon printer (not wireless)

I could always print webpage statements and MS Word docs from my laptop to my printer via cable. After downloading BlackBerry Link I can no longer print documents because a small BlackBerry window opens asking to log in to my BB ID and Print To Go wirelessly. WTF, that can't be correct Link has taken control of my printer functions.

I looked to find a disable BB ID Print to Go without luck. I had to use my wife's laptop to print documents using a cable from her laptop to my Canon printer where BB Link is NOT installed. This needs solving/fixing immediately. Thks for any solution, replies.

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: BB Link and a Canon printer (not wireless)

You need to set the cannon as your default printer Smiley Happy are you on windows or mac, what version?
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
Regular Contributor
Posts: 62
Registered: ‎01-05-2010
My Device: LEAP and Blackberry Playbook
My Carrier: AT&T

Re: BB Link and a Canon printer (not wireless)

Just changed the default printer on the laptop. You were correct Print To Go was default. Thanks very much for your prompt assistance. 

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: BB Link and a Canon printer (not wireless)

No worries, glad to help Smiley Happy
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy