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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎05-26-2013
My Device: Z10
My Carrier: Plus GSM

BB Maps not working on Z10

Hi,

BB Maps not working on Z10 at all. Aftre clicking the icon for couple of seconds I have completly black screen and later application is closing.

I have restarted the device and tried again but no improvement. 

I have OS Version 10.1.0.1720.

 

Any idea how to fix it?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB Maps not working on Z10

Hi Maciej11,

 

Do you recall being prompted for application permissions when you first launched BlackBerry Maps on your BlackBerry Z10?  Try going to Settings>Security>Application Permissions then select Maps and ensure that all permissions are enabled.

 

Let me know if that helps.

 

Thanks.

-CptS

 

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New Contributor
Posts: 3
Registered: ‎05-26-2013
My Device: Z10
My Carrier: Plus GSM

Re: BB Maps not working on Z10

Hi Cpt_Sweatpants,

 

Thanks for message.

I have checked and all permissions are enabled.

No improvement - after clicking the icon for couple of seconds I have black screen with on upper and bottom side of the screen dark grey strips - I guess that in these places menu of BB maps should be. Later application is closing.

 

Rgds