05-26-2013 06:18 AM
BB Maps not working on Z10 at all. Aftre clicking the icon for couple of seconds I have completly black screen and later application is closing.
I have restarted the device and tried again but no improvement.
I have OS Version 10.1.0.1720.
Any idea how to fix it?
05-27-2013 12:44 PM
Do you recall being prompted for application permissions when you first launched BlackBerry Maps on your BlackBerry Z10? Try going to Settings>Security>Application Permissions then select Maps and ensure that all permissions are enabled.
Let me know if that helps.
05-27-2013 01:22 PM
Thanks for message.
I have checked and all permissions are enabled.
No improvement - after clicking the icon for couple of seconds I have black screen with on upper and bottom side of the screen dark grey strips - I guess that in these places menu of BB maps should be. Later application is closing.