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BlackBerry® Z10

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Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?


Cichi wrote:

 

I've got the same problem.

No Alert and no new BBM messages are shown in the hub.

 

BBM alone works fine.


Same question as above..., in your Hub settings > Hub Management, do you have BBM set to ON?

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New Contributor
Posts: 3
Registered: ‎09-27-2013
My Device: Z10
My Carrier: T-Mobile

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

Thanks for your answer.
Yes, of course. BBM is on in Hub.

In my company we've installed BES 10 with Blackberry Balance.
The other Z10 of my collegues are working fine.

My Z10 is the only device, that was activated in BES after Device Change from 9810 in BlackBerry Link. Perhaps there is the problem.

Best regards
Christian





Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

Could be, unless I missed it, you never mentioned you were on a BES.

 

Have you consulted your BES Admin?

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New Contributor
Posts: 3
Registered: ‎09-27-2013
My Device: Z10
My Carrier: T-Mobile

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

Yes.
My BES Admin and I tried a lot configuration.
But it is also "new land" for us.
Actually we have ten Z10 device to test the new BES Experience for our company (120 BlackBerry 7 Devices). All BES 10 Devices have the same policy.

I think I will be waiting for the update to 10.2.
Otherwise I could try a factory reset.
But one part of our testing plan is to test the "Device Change" (for example to save and transfer the user data of the Password App from 7 to 10).

Any other idea?
Chris
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

I think I would recommend a factory reset first... just do a security wipe and activate on the BES again.

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New Member
Posts: 3
Registered: ‎04-18-2014
My Device: Z10
My Carrier: Plus

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

HELLO!

 

I HAVE FOUND A SOLUTION!!

 

Well.. to be honest I just got my notification back.. and I don't really understand what happened. Here's how it went- I wanted to install an android app on my Z10, so I installed DDPB and installed this app. To install I had to enable 

  • Main screen“Ustawienia”
  • “Security and privacy”
  • “****(something) mode”
  • enable  “use this mode”
  • enter a password
  • remember this password

and then I had something strange going on. I uninstalled this app, and suddenly like out of nowehre I had to input my password to unlock the screen and it happened a few times, irregular, and when I didn't input the password I saw the background screen when the notification was showing a text, like always. And then I had to put the password and this is how it happened. I leave it to you...

New Member
Posts: 3
Registered: ‎04-18-2014
My Device: Z10
My Carrier: Plus

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

yes, I confirm, notifications are back up and the annoying password has disappeared somehow !

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 BBM Group updates and notifications not showing up in Hub?

You put your device in Developer Mode and sideloaded an Android app.

 

Going into Developer Mode requires the password, which enables the device Security Password on your device.

 

That's all that happened... That your "annoying" password.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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