02-17-2013 01:11 AM
do you think that BB Z10 need BIS service or only Internet service???? any buddy has an idea about this issue!!!!
Solved! Go to Solution.
02-17-2013 04:25 AM
Z10 now can operate just just like other phone suppliers. Z10 retains the option to use BIS if ISP make it available. Contact your ISPand clarify the BIS issue with them. Blackberry has left the decision to ISP to supply or not. BBM continue to use BIS for delivery.
02-21-2013 02:36 PM
02-21-2013 02:40 PM
02-21-2013 02:47 PM
02-21-2013 03:05 PM
Ok but will BBM still work without BIS?
Yes, generically...but only your carrier can tell you anything for sure as they are in control of all of your services. There are many "flavors" of BIS, and some carrier folks still refer to BIS even when they don't actually need to assign BIS for BB10 devices. Such is the nature of a brand new, and very revolutionary change to how BBs function for the carriers. But the carrier does need to configure your account with them correctly so that you receive the services to which you are entitled.
Also my Carrier tells me that i do have a unlimited data plan, but its my fault that i get charged because they say that i use APN and i bypass their blackberry network.
I tried leaving APN empty, but by default it puts my carrier's APN, and if i leave it empty it just doesn't let me save.
Also if i use a incorrect APN, i stop having internet.
Its like they don't believe me that i can't leave APN empty.
So i think i will just get a normal data plan but i don't want to lose the BBM.
They need to tell you exactly how all of that needs to be configured for their network and services. For instance, on mine, I cannot even change anything about the APN settings...AT&T's network is configuring those for my device, and locking me out of controlling the fields. So they are responsible for ensuring that information is correct to provide the services I am entitled to, at the costs my service plan dictates.
Everything I've been told is that BB10 devices will receive BBM but do not require a BIS service plan to do so, that a generic data plan is all that is required. But, each carrier controls their network, so yours needs to tell you what must be configured so as to provide you access to the services you are entitled to at the costs your contract dictates.
02-23-2013 06:20 AM
hello there, the problem i'm facing is about service sudenly discunecting... like service working for few days then disconecting then i have to restat BB Z10 after that it will work.... do you have any solution for such issue....