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BlackBerry® Z10

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Posts: 13
Registered: ‎08-19-2013
My Device: Blackberry Z10
My Carrier: Mobilink
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BB Z10 Battery Drains after 10.1.0.4181 Update

I love my Z10. It was working fine till I updated it to 4181 update. Battery works fine but it doesn't show it's draining. Without any prior notification or anything around When battery shows 50% my cell dies. When I plug the charger it shows empty battery and it charges the phone for 5 minutes before turning on. When device is finally booted battery shows 50% charged icon. I tried wipe several times, try re-loading device software but during the process of downloading software When it reached 35-39% download it says 'error occurred, Please try again. No internet connection' When I click retry button it doesn't reload. Please help in this situation as I don't want to let go of my device but with this battery life I am being pushed to sell it. :smileysad: :smileysad: Please help.

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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

Good day


Welcome to BB forums

 

The on-device battery meter is off sync with the a the actual battery charge. Connect to your OEM wall outlet battery charger and while still connected and powered on, remove the battery a minute to reboot. After reboot leave to fully charge to 100%. 

 

Also here is the info your looking for when it comes to reloading your OS 

 

How to Reload your Blackberry10 OS

 

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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

I would also suggest getting an app like BatteryGuru to more accurately measure the power use of the device and seeing if there's a spike in the power drain.

 

Also, a question... What is your model number variant... at Settings > About > Model?



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Registered: ‎08-19-2013
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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

STL100-1

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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

OK, I thought so, I've seen your identical issues with at least a dozen other 100 -1 models.

I don't understand it, but I am asking around.



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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

I would look to see if this affects you

BlackBerry smartphone is unstable after an over the air update due to misaligned BlackBerry 10 OS an...

 




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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

Good suggestion to check, and I can see the device being drained if contstantly searching for a good radio signal, however in these several user cases, I don't see how a misaligned radio version would cause the battery to cut off at 50% or so.



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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

I installed Battery Saver App. It showed discharge time drainin/varying from over 25 hours to 6 hours or so in 30 minutes. During the same period battery went down only by 1% i.e. 65% to 64%. I also checked the radio version. It's right(difference of 1 between radio n os version).
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Re: BB Z10 Battery Drains after 10.1.0.4181 Update


jawadashraf wrote:
I installed Battery Saver App. It showed discharge time drainin/varying from over 25 hours to 6 hours or so in 30 minutes. During the same period battery went down only by 1% i.e. 65% to 64%.

The battery saving apps only render to you the actual draw at that moment (so if your device were to be idle with no apps running in the ActiveScreen window, no data flowing, etc., that's accurate. Sometimes mine shows 102 and more hours of remaining battery life, which I know if extreme and not possible.

 

 



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Registered: ‎08-19-2013
My Device: Blackberry Z10
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Re: BB Z10 Battery Drains after 10.1.0.4181 Update

RobGambino: I did the battery pull out, charged it to 100%.

JSanders: I have installed Battery Saver App.

Knottyrope: radio version n OS version is differed by 1.

But guys it died today at around when battery was showing 70% left.
Need some serious help here. Smiley Sad Smiley Sad